Resource Library

Relationships—Building a Stronger Crew

From the STC 2002 Region 7 Conference hosted by STC Canada West Coast:

Relationships—Building a Stronger Crew (PDF 513 KB)

Bring yourself or your whole crew to this presentation by a paddling coach and technical communicator to discover how to build a fit crew with winning strategies used by athletic teams. This presentation will show how to:
- Diagnose what kind of “shape” your team is in.
- Build a stronger team.
- Periodize your schedule, and use race strategies to get to the finish line upright and smiling.

Cathalynn Labonte-Smith, Vancouver, British Columbia

Why Good Projects Go Bad

From the STC 2002 Region 7 Conference hosted by STC Canada West Coast:

Why Good Projects Go Bad—Recognizing and Responding to Pitfalls in Technical Communications Projects (PDF 421 KB)
Your path to project completion may look like a walk in the woods, but can you recognize traps in your team’s assumptions or obstacles hidden in undisclosed constraints?  This session, led by a PMI-certified Project Management Professional, uses case studies to demonstrate tools and techniques that will help you mentally and physically prepare for your next project.

Richard McNeill, Wasser Studios, Seattle, Washington

Managing Change

From the STC 2002 Region 7 Conference hosted by STC Canada West Coast:

Managing Change (PDF 213 KB)
Let’s face it…change happens. Whether it’s change at work, at home, or in the outside world, we all experience change. At times, we can feel overwhelmed. So what can you do? The best thing you can do for yourself—and, if you’re a manager, for your employees—is to learn how to manage change. In this session, you’ll take an in-depth look at the steps involved in the change process using the work of William Bridges, change management expert and best-selling author. By the end of the session, you’ll see exactly how to safely manage the changes that face you every day.
Deb Lockwood, CSG Systems, Inc., Denver, Colorado

Making Your Team Work

From the STC 2002 Region 7 Conference hosted by STC Canada West Coast:

Making Your Team Work—Understanding What Makes Teams Tick, and How to Make the Most of Them (PDF 27 KB)

This presentation looks at some of the common pitfalls that first-time technical communication managers encounter, discusses how this affects the effectiveness of both managers and their teams, and sparks debate about alternative management styles. For team members, this is a crash course in how to survive a bad manager; for those who manage, this is a chance to examine what you do, why, and how you can make things better.

Rahel Bailie, Bailie Technical Services, Vancouver, British Columbia

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