Address:

162 Walter Hardwick Avenue
Vancouver, BC, V5Y 0A7

Business phone:

604-872-2048

Email:

.(JavaScript must be enabled to view this email address)

Website:

http://www.joshstubbs.com

Services:

Offering Services in:
• Documentation
• Instructional Design
• Training Facilitation

Years experience:

6 years experience

Career profile:

In all of my roles I have excelled at gathering complex, and often times overwhelming, pieces of information and translating it into an instructive and engaging format that allows workers to perform their task to the best of their abilities.

I first became excited about technical communication while writing and developing instructional materials as a training specialist. I then earned a Certificate of Technical Writing from BCIT and am I now employed as a contract technical writer and trainer having worked with companies such as FortisBC, Trader Corporation and Bodog.com.

Industry expertise:

Career Highlights include:
• 6 years of technical communication and training in industries such as contact centers, occupational health and safety, online gaming and classified sales.
• Excellent at efficiently gathering information from busy subject matter experts and then clarifying and translating it into simple yet engaging instructions.
• Skilled in creating high quality instructional materials in rapidly changing environments with fast turn around and shifting priorities.
• Experience in creating manuals, training lessons, work procedures, interactive learning activities, style guides and other documentation.
• Exceptional ratings for high energy, compelling and effective training sessions and lesson plans.

Tools:

Experience using:
• MS Word (advanced)
• HTML
• MadCap Flare
• Visio
• Sharepoint