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Introducing our 2008/2009 volunteers
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| Coast Lines Editorial Team | Published: September 2008 in Editor's Notes, Features |
STC Canada West Coast (STC CWC) is a geographic community of
the international Society for Technical Communication which is comprised of
over 18,000 members. The high-tech climate in our region has changed
drastically, with an increase in chapter membership from outside the lower
mainland. To better serve these members, we moved toward becoming a virtual
chapter in the first part of 2008. This transition was widely applauded by
members at the international level.
As a virtual chapter, we plan to rely less on face-to-face
program meetings and more on enabling technologies that foster communication
between our chapter members. We expanded our website, cleaned up our wiki, and added
a discussion forum. We still plan to have meetings, only now we encourage
groups to arrange these meetings on an ad hoc basis, through discussions on the
forum.
Running a local chapter takes a lot of work, and every year
we are excited for the number of volunteers who step up to the plate and fill
much needed roles. What does it take to volunteer with the STC CWC? Each
volunteer profiled below will answer differently, but in common they are all
self-motivated, with a lot of initiative, a desire to facilitate change, and
above all, a heart to serve.
Would you like to add your name to the list? We can always
make room for one more.
Executive
Karen Rempel
First joined STC: ~1995
Chapter President
Other positions held: Treasurer, Vice President
Karen was in the first Print Futures class at Douglas College. When she graduated in 1993, the first job she found was in technical
writing. She wanted to write mystery novels, but found that unraveling the
mysteries of computer software was more enticing, not to mention rewarding. In
1995, she took a contract as an independent consultant, and has had fairly
steady work since then. In 2007, after graduating from Naropa University with a master’s degree in ecopsychology, she took a year off to explore wilderness
guide work. Now she returns to technical writing and the STC with renewed
energy.
Karen’s other volunteer work includes teaching yoga to young
men and women who are incarcerated at the Burnaby Youth Custody Services
facility. She is a member of several environmental organizations: Canadian
Earth Institute, Western Canada Wilderness Committee, Green Party of BC,
Wilderness Guides Council, and the Society Promoting Environmental
Conservation. Her wilderness home runs on solar power, and she holds retreats
there to help people strengthen their connection to themselves, to the earth,
and to the sacred dimension in their life.
Web site: www.monkeyvalleyretreat.com
Eagranie Yuh
First joined STC: 2008
Chapter Vice President
Born and raised in Vancouver, Eagranie is new to the world
of technical writing. Her interest in science led her to academia, and in 2005
she graduated from Queen's University with a M.Sc. in Chemistry. She took some
time off to attend Le Cordon Bleu Ottawa and worked briefly as a pastry chef
and chocolatier. She has since been working as an event planner and fundraiser
for non-profit societies, incorporating writing and communication into each
project. Having moved back to Vancouver, she can't wait to put her scientific,
writing and organizational skills to good use.
Eagranie has also worked for the Canadian Organic Growers (Ottawa) and Your Local Farmer's Market Society (Vancouver), and advocates for a local food
economy. She sits on the Communications and Donor Relations Committees at A
Loving Spoonful, a Vancouver-based agency that provides food to those living
with HIV/AIDS. She invites you to join her each year as she laces up for the 5
km CIBC Run for the Cure.
Susan Patch
First joined STC: 2003 (attended meetings since 1996
and volunteering since 2002)
Chapter Treasurer
Other positions held: Chapter President, Immediate Past President
Susan Patch is experienced in business analysis, software
testing, and documentation development. She is a senior level technical
communicator with experience across all phases of the software development
lifecycle and in developing documentation within diverse environments and
different methodologies. Susan is a Past President of the STC Canada West
Coast chapter and has served as the chapter Treasurer since 2005.
Karl Meinert
First joined STC: ~1998
Chapter Secretary
Karl calls technical writing his trade after trying his hand
at boat building, sailing, baking, office cleaning, commercial moving, window
washing, and clean room fiber optic assembly. He graduated from Ottawa’s Algonquin College Technical Writer program in 1998 and has since been
employed consistently in the field.
He is also a musician in the jazzy band Immersion,
who is available to play at corporate gigs, festivals, and other celebratory
gatherings. He commutes via public transit and bicycle, even when carrying
guitars and amplifiers.
Karl and his wife moved from Ottawa in 2006 to escape the
heat, humidity, and cold. They recycle rainwater to use in their gardens. (“I
love the rainy nights.”)
Theresa Putkey
First joined STC: 2001
Immediate Past President
Other positions held: Chapter President, Vice President,
Programs Team Lead, Newsletter Editor
Theresa is principal of Key Pointe, a Vancouver-based
consultancy focusing on usability, information architecture, and writing. Her
consulting emphasis is bridging the gap between design and content for that
design, ensuring that users can find information while businesses meet their
goals.
Theresa worked as a technical writer for five years before
achieving self-employment. She has now been self-employed for five years. After
graduating with a Bachelor of Arts degree in Comparative Religion from the
University of California, Davis, she fell into the software industry, moved to
technical writing, and at the same time moved to Canada. She enjoys traveling
to exotic places, such as Kamloops, as well as the more well-trodden places of
Italy and Vietnam. She cycles a lot and loves reading about geology.
Volunteers (in no particular order)
Dawn Stewart
First Joined STC: 2003 (“I think”)
Membership Coordinator
Other positions held: Volunteer Coordinator
Dawn worked in Mapping for nineteen years before the
downturn in forestry mapping dealt the industry a severe blow. She began
looking for a new career, and settled on Technical Communication. She took a
two-year program from Simon Fraser University and got her Certificate in
Technical Communication. She is still working in mapping, but looking forward
to starting a full-time job in her new career shortly.
Lisha Li
First joined STC: ~2007
Webmaster
After graduating from university with a Bachelor of Computer
Science, she worked as a programmer, web designer, and webmaster in China until immigrating to Canada four years ago. Since moving to Vancouver, she worked as a software
tester and technical writer with Kongsberg Mesotech. After graduating from
BCIT’s Technical Writing program, she moved to The Active Network, where she
designs and develops online help for the company’s web applications.
She has volunteered with the STC CWC, taking on
the role of website team lead since 2005, and is very happy to help site users
and visitors solve their problems.
Tracey Martinsen
First Joined STC: 1997
Forum and Wiki Gardener
After an initial stint as a desktop publisher, Tracey graduated
from the SFU Technical Writing Certificate Program and joined the STC that same
year. With help from the contacts she has made through the STC, Tracey has been
working steadily as a technical writer ever since.
In 2005 Tracey joined Tantalus Systems in North Burnaby. Her
role is to manage documentation and develop operations processes for this
“Ready to Rocket” pick. Tantalus develops two-way, wireless data communications
networks for electric, water and gas utilities. Among other things, the TUNet® network
will put real-time power consumption information into the hands of the
consumer, saving money and reaping positive environmental benefits from better
use of the grid.
In her spare time, Tracey takes on short term contracts
working with clients who are approaching some aspect of technical
communications for the first time. Recently she redesigned the web site for
Canada India Village Aid, an independent non-profit charitable society that
raises funds to support anti-poverty projects in rural India.
Tracey has a very nice interview suit, but she hardly ever
wears it.
Catherine Kerr
First Joined STC: (not telling)
Comment Farmer
Catherine is an associate of Edge Training and Consulting,
creating documents and web pages for Edge clients. She also edits book manuscripts
for the Canadian Association of University Teachers, and individual authors.
She was pulled into the orbit of Edge Performance Consultants through the
community of practice in Knowledge Management—which was an as-yet-unnamed theme
in her previous lives as a non-fiction editor, website content manager, and
instructional designer.
She was one of the innovators of distance education (open
university style) in BC, and then managed public education projects at the
Insurance Corporation of British Columbia. This led her to create ICBC’s first
website, which set her ongoing focus onto the path of content management.
Social media are turning a lot of her past roles on their
heads, but she continues to enjoy the yoga of these headstands.
Heather Sommerville
First joined STC: 1986
Programs Team Lead
Other positions held: President, Past President,
Volunteer Coordinator, publications competition judge, Coast Lines author
Heather has over 20 years of experience as a technical
writer, editor, and manager. She taught a technical writing course at Simon Fraser University for several years and has won numerous awards in the STC
publications competition. She now works as a consultant and contractor for a
wide variety of businesses and individuals. She enjoys simplifying complex
documents and clarifying muddled text to help her clients say what they mean.
Heather visits regularly at Vancouver General Hospital with her two Certified Therapy Dogs, who bring smiles to the faces of patients in
long-term care. She composts, has a chemical-free garden, never waters her
lawn, reuses, recycles, and is glad that these practices now carry the label of
“saving the planet” rather than “lazy cheapskate.”
Pam Drucker
First joined STC: ~1990
Programs co-lead or Competition manager in alternating years
Other positions held: Active volunteer with STC-Boston
In 2005 Pam and her husband relocated to Canada. While one or the other waited to secure a work permit, both began attending tech
sponsored events. STC-CWC and VanUE and BC Editors and CM Pros members
intermingled. The opportunity to become employable in Vancouver eventually took
root. Her next goal is to become a Canadian citizen.
Pam recharges her batteries by meeting friends for coffee on
Granville Island.
Rahel Anne Bailie
First Joined STC: 1990
Innovation Strategist
Other positions held: You name it, she’s been it.
Rahel Anne Bailie is principal of
Intentional Design Inc, a Vancouver, BC consultancy that focuses on the
interrelated areas of content management, content development, and
usability. Rahel brings substantial business
and communication experience to her projects, where she helps
organizations with requirements and content analysis phases, through
to assistance with RFP preparation and vendor selection. Her experience in
content development and user experience and her perspectives are informed
by her experience and studies. A self-identified geek, Rahel is drawn to
technology like a moth to flame, and embraces technologies that serve to
improve the performance of communication products and the processes to create
and maintain them. She
was elected Associate Fellow of the Society of Technical Communication in 2006,
is a member of Content Management Professionals Association, and holds
memberships in related professional associations such as UPA and IAI to stay
current in pertinent practice areas.
Rahel joined the STC West Coast chapter in 1992 when she
moved to Vancouver. She has held several positions since then, including two
years as chapter president, web site strategist, competition judge, education
liaison, regional conference organizer, chair of World Usability Day, and
mentor, and has served as the innovation strategist for a number of years. At
the Society level, Rahel served on the STC Board of Directors for three years,
and was Director-Sponsor for Region 7, and has since served as liaison to the
Education Director. She has spoken at many program meetings, delivered
workshops, developed and delivered volunteer leadership training programs,
contributed numerous articles and columns to newsletters, and spearheaded
initiatives to meet the changing needs, regionally and beyond.
Tamara Chapman
First Joined STC: ~1998
STC Representative—SFU Advisory Committee
Other positions held: She’s done ’em all!
Tamara is the current STC representative on the advisory
committee for the SFU Writing and Publishing, Technical Communication
Certificate program. She is a past Chapter president (2005/2006), vice
president, assistant newsletter editor, and programs team lead, and has assisted
with many other chapter activities over the years. Currently, Tamara is a
Leader within the Technical Communications group at PMC-Sierra, a global
semiconductor company that provides solutions for broadband communications and
storage equipment. She has over 10 years experience as a technical communicator
in the semiconductor, telecommunications, and aerospace industries. Tamara got
her start as a technical writer after completing her BA in English Literature
from Trinity Western University and the Print Futures Professional Writing
program at Douglas College.
Rob Hughes
First joined STC: 2001
Scholarship Committee
Other positions held: Newsletter Editor
In the year 2000, Rob enrolled in the Print Futures program
to learn technical writing. He graduated after two grueling, exhilarating years
and soon accepted a junior writing position with Xantrex Technology, Inc. in Burnaby. A nine-month contract to rebrand a collection of legacy manuals turned into a
full-time job creating guides for Xantrex’s wide array of power conversion
products.
In 2008, he started craving a new challenge and took a new
job with CounterPath Solutions, Inc., a VoIP softphone company located in
downtown Vancouver.
Away from the office, Rob immerses himself in
music—composing, playing, recording, blogging, and going to local shows. All
genres are fair game for his ears, but in general he prefers things extremely
loud and extremely strange. He also copyedits and writes for Unrestrained!,
an internationally distributed heavy metal magazine.
Rob was a co-winner of the Julia Broderick Scholarship in
2002 and would like to help ensure the scholarship benefits junior writers for
years to come.
Tony Chung
First joined STC: 2007
Newsletter Editor, CMS Junkie, and A/V Tech Dude
Other positions held: Newsletter Desktop Publisher, Web Team Co-Lead
Tony entered the field of technical writing
through the back door: as a web application programmer, content developer, user
interface designer, and SEO strategist. While still a Technical Writing student
at BCIT, he was hired to develop a unique system to document the manufacturing
process for hydrogen fuel cell power supplies. Now he writes and edits specifications
for telecommunications semiconductors, and is developing some über cool web
stuff at the same time. Fortunately having this much fun on the job isn’t
illegal.
His love for multimedia technology made him
the ideal A/V tech geek to assist the programs and professional development
teams with equipment setup. He has been an active volunteer-at-large since he
began studying at BCIT in 2005. In early 2008 the international organization
recruited Tony to support the forums and other user group communities at http://stcforum.org. He enjoys how, through the
process of volunteering, many of his professional acquaintances become close friends.
Catch up on Tony’s personal and
professional development at: http://tonychung.ca
Marika Piehler
First joined STC: 1995
Event Photographer
Other positions held: Newsletter writer and layout, Programs
coordinator
Marika joined the STC in Montreal, where she worked as a
technical writer and documentation group team leader for thirteen years before
moving to Vancouver in 2004. She currently works in Vancouver as a contractor
doing both technical writing and business analysis.
Marika’s interests include bird watching, photography, and
animation. She volunteers at a wildlife rehabilitation centre, and does the
sound setup for the Agape Centre for Spiritual Living.
Christine Grimard
First joined STC: 2002
Volunteer
Christine has always been fascinated by words, the nuances
of meaning, and the written expression of ideas. Even as a child, she loved
letting her imagination run free while she wrote poetry and fiction. She
learned to write in the academic style while doing her B.A. in Psychology and
Linguistics at UBC and SFU. Then, entering the corporate world, she learned
about business and technical writing and earned her Technical Writing
Certificate from the Writing and Publishing program at SFU while working. After
a long career with a major national company, she took some time off to indulge
her love of travel before launching her own technical and business writing
company, Mountain Scribe Writing Services, in January 2008.
When she’s not working, writing, reading, or taking writing
classes, Christine can usually be found outside in nature. She enjoys all sorts
of outdoor activity and incorporates that enjoyment when she travels to
interesting spots around the world, as well as when she volunteers in the
community. Most recently, she’s been organizing and officiating for the
Nordic skiing events leading up to the 2010 Olympic Games.
Michelle Fredette
First joined STC: 2008
Volunteer
Michelle works as a technical editor for an engineering firm
in Vancouver. She has a Communications/Publishing B.A. from SFU and a technical
writing certificate from the SFU Writing and Publishing program (1996).
Currently, she is in the BCIT Technical Writing program because she has found
that so much has changed in the field and wants to keep abreast of the new
technologies and the words that are being used to describe them. She looks
forward to volunteering at STC and to meeting new contacts and exploring other
technical writing avenues.
When she’s not working, Michelle can usually be found on the
trails running with her husband, quad roller skating on the seawall, or in a
kayak at Jericho. A former member of the Terminal City Rollergirls roller derby
team, Michelle plans to go back in October as a referee.
Walter Hanig
First joined STC: 1997. Joined STC CWC 2007
Remote volunteer
Other positions held (San Diego Chapter): President (two
years), Treasurer (four years)
Technical communications is Walter’s third career, after
software design (aerospace) and hardware/software program management (point of
sale, automated teller machines). From his first two careers, Walter learned
that he was skilled at translating customer needs into technical requirements and
vice versa. Little did he know then that one can make a living at this! Over
the last 15 years, he’s learned that the most important job skill is the
ability to find a job. Walter manages the Information Engineering department at
Teradata, a producer or enterprise-scale relational database software and
high-performance hardware. In his spare time, he cooks, raises box turtles, and
serves as computer guru to wife and grown children.
Walter earned B.A. and Master’s degrees in applied
mathematics from Rice University.
So what’s the CWC connection? After a Vancouver vacation in
2005, Walter decided he had to live there as soon as finances allow.
Tracey Heyworth
First joined STC: 2008
Remote volunteer
Tracey is a respiratory therapist with over 20 years
experience, mainly in emergency and intensive care units. She is excited about
her first year as the editor of the BC Society of Respiratory Therapists
(BCSRT) online journal. Working by night, Tracey finds time to `live’ by
day—through outdoor activities, gardening, being the roadie for her 3
school-aged children who perform violin, viola, cello and piano, hanging out at
the library, cooking, creating new vegetarian recipes, volunteering, and
writing—one of her articles was recently published in Alive magazine,
and several more are in the works. This year she is registered to take the
Canadian ski patrol safety course as a volunteer first-aid provider.
She is thrilled to be a volunteer with the STC CWC as we
expand our concept of remote volunteering. She is in awe of the talented,
creative, highly-skilled people she has met, and is thankful to them for the
learning experience they are providing while she explores the world of
technical communication.
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